Claims

Here When You Need Us Most

When the unexpected happens, you don’t have to face it alone. Whether you’ve been in a car accident or experienced a loss to your home or property, we’re here to guide you through what comes next.

What to Do After a Car Accident

Steps to follow after an automobile accident:

1. Report the accident to the local police or highway patrol.
2. Obtain the license tag number of all cars involved in the accident.
3. Obtain the names, addresses, and license numbers of the other drivers involved in the accident.
4. Obtain the names and addresses of all witnesses, injured persons, and occupants of the other cars involved in the accident.
5. Before leaving the accident, give your name and address to the police and other drivers.
6. Do not discuss the accident or sign any statements or reports about the accident, except with the police or your own insurance agent or adjuster.
7. Obtain a copy of the police officer’s accident report.
8. Report the claim by contacting your insurance agent, reporting it in the MobileAgent app, or by calling us toll free at 1-866-275-7322.

Log in to your account to report an automobile claim.

What to Do After Property Loss

In the event of property loss:

1. For fire claims, report the damage to your fire department. For burglary, theft and vandalism claims, report the damage to the police as soon as possible.
2. Report your claim as soon as possible by calling toll free 1-866-275-7322 or logging in to your account.
3. Protect the property from further damage.
4. If repairs are required, make reasonable and necessary repairs to protect the property and keep an accurate record of repairs and expenses.
5. Prepare an inventory of damaged personal property showing the quantity, description, and present value.
6. Keep all bills, receipts and related documents to justify the figures in the inventory.

Log in to your account to report a property claim.